Shipping and payment terms

The following conditions apply:

Shipping conditions The goods are delivered to Germany.

Shipping costs (including VAT)

Domestic deliveries (Germany):

We calculate the shipping costs according to the order value (gross value of the goods):

  • Goods value below € 45.00 = € 4.99 (insured, with shipment tracking)
  • For small starter items also for € 2.70 (uninsured, without shipment tracking and liability if the goods are lost during delivery)

From an order value of 45.00 €, we deliver free of charge within Germany. Different rules apply to other countries.

Delivery times:

Unless another period is specified in the respective offer, the delivery of the goods in Germany (Germany) takes place within 3 - 5 days (with agreed advance payment after the time of your payment instruction). Please note that there will be no deliveries on Sundays and public holidays. If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made a different agreement with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

Accepted payment options - Payment by SEPA Core Direct Debit - Payment by SEPA B2B Direct Debit - Payment by credit card - Payment by PayPal - Payment by PayPal Installment payments between EUR 99 - EUR 5,000

When paying by SEPA core direct debit or by SEPA corporate direct debit, you authorize us by issuing a corresponding SEPA mandate to collect the invoice amount from the specified account. You will receive a pre-notification at least 5 days before the date of the direct debit. Please note that you are obliged to ensure that your account has sufficient funds on the announced date.

If you pay by credit card, your credit card account will be charged when the goods are dispatched.

We deliver by mail. Collection of the goods yourself is possible on request.

Please note that our biomondi palm leaf plates can no longer be returned when open for reasons of hygiene and durability.

If you have any questions, you will find our contact details in the imprint.